Find answers to common questions about our products and services
General Questions
What is Corporate Nutrition?
Corporate Nutrition is a trusted provider of premium nutrition and wellness products. We offer scientifically backed nutrition supplements and products designed to support a healthier workforce and lifestyle. Our products are carefully selected to meet the highest quality standards.
Are your products safe to use?
Yes, all our products are manufactured following strict quality control standards and are tested for safety and efficacy. We source our products from reputable manufacturers who comply with industry regulations. However, we recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you have existing medical conditions or are taking medications.
Do you offer corporate/bulk orders?
Yes, we offer special pricing and services for corporate and bulk orders. Please contact our support team at support@corporatenutritions.com or call us at +91 772 200 0550 to discuss your requirements and get a customized quote.
Product Questions
How do I know which product is right for me?
Each product page contains detailed information about the product, including its benefits, ingredients, and recommended usage. You can browse our categories to find products that match your specific needs. If you need personalized recommendations, please consult with a healthcare professional or contact our support team for guidance.
What is the shelf life of your products?
The shelf life varies by product and is clearly mentioned on each product's packaging and label. Most of our products have a shelf life of 24-36 months from the date of manufacture when stored properly in a cool, dry place away from direct sunlight.
Are your products suitable for vegetarians/vegans?
Many of our products are suitable for vegetarians and vegans. Product labels and descriptions clearly indicate dietary suitability. Look for the vegetarian or vegan symbols on product pages, or check the ingredient list for any animal-derived components.
Do you offer product samples?
We occasionally offer sample packs or trial sizes for select products. Please check our website for current promotions or contact our support team to inquire about available samples for specific products.
Order & Shipping
How can I place an order?
You can place an order by browsing our products, adding items to your cart, and proceeding to checkout. You'll need to create an account or log in to complete your purchase. We accept payments through Razorpay (credit cards, debit cards, UPI, net banking, and wallets).
What are your shipping charges?
Shipping charges are calculated based on your delivery location (state). The shipping cost is automatically calculated at checkout based on your shipping address. For detailed information about shipping rates, please visit our Shipping & Delivery Policy page.
How long does it take to receive my order?
Delivery times vary based on your location. Typically, orders are processed within 1-2 business days, and shipping takes 3-7 business days depending on your state. You will receive tracking information via email once your order is shipped. For more details, please check our Shipping & Delivery Policy.
Can I track my order?
Yes, once your order is shipped, you will receive an email with tracking information. You can also track your order by logging into your account and visiting the "My Orders" section. Click on your order to view the tracking ID and current status.
Do you ship internationally?
Currently, we ship only within India. We are working on expanding our shipping services to international locations. Please contact our support team if you have specific international shipping requirements.
Payment
What payment methods do you accept?
We accept payments through Razorpay, which supports multiple payment methods including:
Credit Cards (Visa, Mastercard, RuPay)
Debit Cards
UPI (Unified Payments Interface)
Net Banking
Digital Wallets (Paytm, PhonePe, etc.)
All payments are processed securely through Razorpay's encrypted payment gateway.
Is it safe to make payments on your website?
Yes, absolutely. We use Razorpay, a PCI DSS Level 1 certified payment gateway, which is one of India's most trusted payment processors. All payment information is encrypted and processed securely. We do not store your credit card or payment details on our servers.
What should I do if my payment fails?
If your payment fails, please try the following:
Check your internet connection
Verify that you have sufficient balance or credit limit
Yes, you can cancel your order if it has not been shipped. Orders with status "Not Shipped" can be cancelled directly from your account dashboard. Once an order is shipped or delivered, it cannot be cancelled. For detailed information, please visit our Refund & Cancellation Policy page.
How long does it take to process a refund?
Once your cancellation request is approved by our admin team, refunds are processed automatically. For Razorpay payments, the refund is typically credited to your original payment method within 5-7 business days. The exact time may vary depending on your bank or payment provider.
Will I receive a full refund?
Yes, if your cancellation request is approved, you will receive a full refund of the amount paid, including any applicable taxes. Shipping charges, if any, may be non-refundable depending on the circumstances. For more details, please refer to our Refund & Cancellation Policy.
Account & Profile
How do I create an account?
You can create an account by clicking on the "Login" button in the header and then selecting "Register" or "Sign Up". You'll need to provide your name, email address, phone number, and create a password. You can also sign up using your Google account for faster registration.
I forgot my password. How can I reset it?
On the login page, click on "Forgot Password" and enter your registered email address. You will receive an email with instructions to reset your password. Follow the link in the email to create a new password.
How can I update my profile information?
You can update your profile information by logging into your account and navigating to the "My Profile" section. From there, you can edit your personal details, address, and contact information. Make sure to save your changes after updating.
How do I view my order history?
After logging into your account, go to the "My Orders" section. Here you can view all your past and current orders, track shipments, download invoices, and manage cancellations.
Contact & Support
How can I contact customer support?
You can reach our customer support team through the following methods:
Our support team is available to assist you with any questions or concerns you may have.
What are your customer support hours?
Our customer support team is available Monday through Saturday, 9:00 AM to 6:00 PM IST. We aim to respond to all inquiries within 24 hours. For urgent matters, please call us directly.
Still Have Questions?
If you couldn't find the answer you're looking for, our support team is here to help!
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